Maximum Number of Characters in a Message
Each channel has its own rules regarding the maximum number of characters allowed in a message. These rules can sometimes differ from what you might see in the consumer app (e.g. WhatsApp).
✅ Alcmeon always displays the character limit for your response directly on the Conversation Page for advisors or within the bot scenario editor.
Here is the maximum number of characters for messages on each supported channel:
Platform | Channel | Maximum number of characters |
---|---|---|
AlcmeonChat | Message | Unlimited |
Messenger & Facebook Ratings | 2000 | |
Open posts, Wall comments, Ad comments | Unlimited | |
Direct, Story mentions, Story replies | 1000 | |
Instagram Comments, Live Comments | Unlimited | |
Message | 4096 | |
Apple Messages | Message | Unlimited |
Line | Message | Unlimited |
KakaoTalk | Message | 1000 |
Google Business Profile (formerly my Business) | Reviews | 4096 |
Trustpilot | Reviews | Unlimited |
X (Twitter) | Direct message | Unlimited |
X (Twitter) | @mentions | 280 |
LinkedIn Comments | Unlimited | |
TikTok | Comments | 150 |